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Whether you need advice on projectors, seating, or have a question about your order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package every step of the way to your door.
What is your return policy?
If your projector, home theater system, or seating does not meet your expectations, you can start a return by contacting our support team. We will walk you through each step to make the process simple.
Can I exchange a product for a different model?
Absolutely. If you would like to swap your home theater seating or projector for a different model, just reach out to us. We will help coordinate the exchange so you end up with the right fit for your space.
How do I choose the right projector for my room?
Room size, ambient light, and throw distance all play a role. Send us your room dimensions and we can recommend a projector that will deliver the best picture quality for your setup.
Do your home theater seats come assembled?
Assembly requirements vary by model. Many of our seating options ship with straightforward assembly instructions, and our team is always available to answer questions if you need guidance during setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Owned and operated by JoeMo Promo, our team aims to answer every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Hassle-Free Returns
Not the right fit for your space? Our support team makes the return process straightforward and stress-free.
